Privacy Policy

Introduction

Favordrop, Inc. ("Company", "we", “our,” or "us") values your (“you” or “your”) privacy and demonstrates our commitment by adhering to this privacy policy, as the same may be amended, altered or updated by us from time to time (“privacy policy” or “policy”). This policy outlines our practices in collecting and handling personal and non-personal information and data that is collected during your engagement with our website https://favordrop.com/ or other applications (collectively, our "Site") and any services we provide (together with the Site, the "Services"). We encourage you to read this policy thoroughly to grasp how we use and process your information. By using our Services, you agree and consent to the terms of this privacy policy. If you represent an entity using our Services, you confirm you have the authority to bind the entity to this policy. If our privacy practices don't align with your expectations, we respect your decision to refrain from using our Services.

Changes to the Privacy Policy

We may occasionally update this policy to reflect changes in our practices, the Services, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of the policy, and we will inform you about significant changes by placing a notice on our website, sending you an email, and/or using other communication channels for which you have granted us consent to use. Please review this policy periodically to stay informed about our information collection practices and the ways you can help protect your privacy. Your continued use of the Services after the revised policy has become effective shall constitute that you have read, understood, and agreed to the terms of the current version of the policy.

Information We Collect and How We Collect Information

We collect two kinds of information from you: "personal information," which can be used to identify you (like your name, address, telephone number, email address, and other such demographic information), and "non-personal information," which does not reveal your identity (like usage statistics for Services or IP address). Below, we outline the methods of collection and the nature of information gathered through each channel.

Information We Automatically Collect

Our Services utilize technologies like pixel tags, web beacons, and cookies to track and understand user interactions. These tools help us improve your experience by gathering non-personal data such as how and when our Services are accessed and used.

Third Party Analytics

We partner with services like Google Analytics and Hubspot to collect data and information about our Site traffic, relying on their cookies and identifiers to enhance our Services. We handle this data with respect to your privacy rights and in line with our partners' privacy policies.

Publicly Posted

Be mindful that any information shared in public areas of our Site may be viewed and used by others. Through your use of our Services, you acknowledge and accept that any information shared in public areas of our Site may be viewed and used by others. We encourage you to protect your personal information and cannot control third-party use of information you publicly disclose.

Information You Voluntarily Provide to Us

When you reach out to us, communicate with us, or engage with our Services, we record your contact information and interactions to enhance the quality of our Services. This includes, but is not necessarily limited to, tracking email opens for better communication. Additionally, your submissions on forms, surveys, and questionnaires are stored to tailor and improve our offerings.

User Accounts

We will collect and store the information you provide to us if you create an account, such as your name, company name, company address, phone number and email address. You do not have to share this information with us, but without it you may not be able to access certain features or participate in certain aspects of the Services.

Financial Information

To process your purchases, we collect payment information, which are handled by our payment partner, Stripe, following their stringent security standards. We take all commercially reasonable steps to ensure your transaction data is encrypted when transmitted to Stripe for secure processing.

Information Collected Through Use of Purchased Services

We monitor how our Services are utilized to continuously enhance them. This includes analyzing data you or your customers provide during interaction with the Services, such as voice-activated responses and administrative inputs.

How We Use Your Information

We may use information that we collect about you or that you provide to us, including personal information, to measure usage of the Services, to analyze the effectiveness of our Services, to improve and enhance functionality of the Services, to customize the Services for you, to provide support for the Services and respond to requests and inquiries, to provide you with notices, such as updates or changes that we may make to the Services, and to market and advertise the Services. We may from time to time aggregate information in certain data analysis, reports, or other interpretations of trends for both internal and external purposes. When aggregating personal information, we make sure that the information is not identifiable to any particular user. If we intend to use any personal information in any manner that is not consistent with this privacy policy, you will be informed of such anticipated use prior to or at the time at which the personal information is collected.

Disclosure of Your Information

We hold your personal information in strict confidence. We do not sell, rent, or trade your personal details unless you have expressly opted in and consented to share this information during promotional activities. When you participate in a promotion, we only share your name, contact number, email, zip code (if provided), and your promotion redemption history with the involved parties. We adhere strictly to this limitation, ensuring no additional personal data is shared.
By opting into a promotion, you agree to the terms and privacy policies of any third parties involved. It's important to note that opting out from one party's communications will not automatically opt you out from all other parties’ respective communications; however, each party will provide clear options for you to withdraw from their individual marketing communications.
Beyond promotional activities, your election to opt-in shall also permit us to share your information with service providers and other third parties who assist us in operating the Services, always ensuring the safety and privacy of your data. Such sharing is conducted under strict business terms and only as necessary to provide our Services effectively. Your data may also be disclosed as part of business transactions, to comply with the law, or with your explicit consent. We may also share aggregated and anonymized statistics that cannot identify you with affiliates, agents, and business partners

Choices About How We Collect, Use and Disclose Your Information

We strive to provide you with choices regarding our collection, use and disclosure of the information you provide to us. The mechanisms listed below provide you with control over such collection, use and disclosure:

Marketing Communication.

If you do not want us to send you marketing or promotional communications, you can opt-out by checking the relevant box located on the form on which we collect your data or emailing us at support@favordrop.com. We will not be able to remove your information from the database of any third parties to whom you have previously authorized us to share such information. Please also note that we may still send you important administrative messages.

Cookies.

You have the option to accept or disable cookies at any time through your browsers. You may refuse to accept browser cookies by activating the appropriate setting on your browser. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see http://kb.adobe.com/cps/526/52697ee8.html. If you choose to disable your cookies, your user experience may be limited.

Google Analytics.

You can opt out of tracking by Google Analytics by using Google’s Ads Settings or going tohttps://tools.google.com/dlpage/gaoptout/.

Do Not Track Signals.

Third parties may keep track of your browsing activities across third party websites. Certain web browsers enable users to activate a “Do Not Track” signal but we do not currently respond to the “Do Not Track” signal or other similar mechanisms.

Notice to California Residents.

To the extent that any California data privacy laws apply to our collection of your information or data, this section of the policy outlines certain additional rights that you may have with respect to your information or data. This section shall apply only to California residents and this section is included here to comply with the provisions of the California Consumer Privacy Act of 2018, as amended (the “CCPA”). Your Right to Delete Personal Information: you shall have the right to request that we delete any personal information about you that we have collected through your use of the Services. Your Right to Correct Inaccurate Personal Information: you have the right to request that we correct any inaccurate personal information that we have collected from you. Your Right to Know What Personal Information is Being Collected and Your Right to Access Personal Information: you have the right to request that we disclose to you: (i) the categories of personal information that we have collected about you; (ii) the categories of sources from which your personal information is or was collected; (iii) the business or commercial purposes for which we collected, sold or shared your personal information; (iv) the categories of third parties to whom we have disclosed your personal information; and (v) the specific pieces of personal information that we have collected about you. Your Right to Know What Personal Information is Sold or Shared and to Whom: to the extent that we sell or share your personal information, or otherwise disclose your personal information for a business purpose, you have the right to request that we disclose to you: (i) the categories of personal information that we have collected about you; (ii) the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom your personal information was sold or shared; and (iii) the categories of personal information of yours that we have disclosed for a business purpose and the categories of persons to whom your personal information was disclosed for a business purposes. Your Right to Opt Out of Sale or Sharing of Personal Information: your personal information may be sold or shared by us from time to time. You have the right to opt out of the sale or sharing of your personal information. We shall not sell or share your personal information if we have actual knowledge that you are less than 16 years of age, unless you, in the case that you are at least 13 years of age and less than 16 years of age, or your parent or guardian, in the case you are less than 13 years of age, has affirmatively authorized the sale or sharing of your personal information. Your Right to Limit Use and Disclosure of Sensitive Personal Information: you have the right to request that we limit our use of your sensitive personal information to that use which is necessary to perform the Services, or delivery goods reasonably expected to be received by you, or as otherwise permitted by applicable law. Your Right of No Retaliation Following Opt-Out or Exercise of Other Rights: we shall not discriminate against you in the event you exercise one or more of your rights under the CCPA, which shall include not: (i) denying you goods or services; (ii) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (ii) providing you with a different level or quality of goods or services; (iii) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services; (iv) or otherwise retaliate against you. Notwithstanding the foregoing, we shall, nonetheless, be permitted to charge you a different price or rate, or provide a different level or quality of goods or services to you, or offer loyalty, rewards, premium features, discounts, or club card programs, and take all other such actions as we see fit, provided the same are consistent with the CCPA. We may, from time to time, offer to you certain financial incentives, as contemplated by the CCPA, which may include, but not be limited to, coupons, discount codes, promotions or other similar financial rewards or incentives, only if you give us prior opt-in consent, which you may revoke at any time. If you would like to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, please send an email to support@favordrop.com. To request any other changes or information about our collection, use or disclosure of your information, please email us at support@favordrop.com. If you wish to access, correct, delete or update your personal information that is in our possession and that you have previously submitted via the Services, you may log into your account and make updates. If you wish to make changes not available through your account settings, please contact us at support@favordrop.com.

Third Parties; Links to Third Party Sites

This privacy policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by us (the "Third Party Sites"), and the policies and procedures described in this privacy policy do not apply to those Third Party Sites, even if you access them through the Services. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites and you agree that we have no liability to you for your accessing or usage of any Third Party Sites. We encourage you to carefully review the privacy policies of any Third Party Sites you access so you know how they will use and share your information.

Children Under the Age of 13

Our Services are intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any personal information to us. If you believe we might have any information from or about a child under 13, please contact us at support@favordrop.com.

Transfer of Personal Information; International Visitors

The Services are provided for access and use by persons located in the United States but may be accessed in other parts of the world. If you use the Services from outside of the United States, you acknowledge and agree that you are doing so at your own initiative and at your own risk. You are solely responsible for ensuring that your use of the Services complies with the laws of your specific jurisdiction, including the specific laws of your jurisdiction regarding the import, export, or re-export of the Services. If you are an international visitor, you acknowledge that by providing your personal information from outside the United States you are: (a) consenting to the transfer, processing and storage of your personal information to and in our offices and servers and authorized third parties referred to in this privacy policy that are located in the United States, which may not have the same data protection laws as the country in which you reside; and (b) permitting us to collect and use your personal information in accordance with this privacy policy.

Security

We take reasonable steps to protect the personal information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any personal information to us via the Internet. All payment transactions are conducted through our PCI compliant secure payment solutions provider Stripe. For additional information on how Stripe secures your payment card information during transmission and storage, please refer to Stripe’s privacy policy located at: https://stripe.com/us/privacy. We may change our payment processor in the future.

Accessibility of Privacy Policy

If you are an individual with a disability and are experiencing difficulties or challenges in accessing this privacy policy online, please contact us at support@favordrop.com to inquire about obtaining a copy of this privacy policy in an accessible version or format.

Contact Information

If you have any questions about this privacy policy or wish to submit a verifiable consumer request regarding your data, information or rights hereunder, please contact us at support@favordrop.com and provide us with sufficient information that will enable us to reasonably verify that you are the proper individual about whom we have collected information or data, or an authorized representative thereof, together with sufficient information with respect to your applicable request.